About the company

CRITICAL Software provides systems and software services for safety, mission and business-critical applications, helping to ensure clients meet the most demanding quality standards for safety, performance and reliability. The company’s data management and digital transformation solutions also provide clients with the technologies they need to manage their important assets and processes, helping them to achieve better business performance.

CRITICAL Software’s core competencies cover a wide range of areas, including system planning and analysis, system design, verification, development, integration and maintenance. The company has been operating in mature markets since 1998, with NASA its first client, and has offices around the globe, including in Portugal, the United Kingdom, Germany and the US.

CRITICAL Software is one of the few companies worldwide that has both its agile and waterfall delivery methods rated at CMMI Maturity Level 5.



CRITICAL Software’s BPM solutions help clients achieve agile processes, enhancing efficiency and productivity, reducing costs, minimising errors and risk, and enabling businesses to build processes that are repeatable, reliable and predictable - with full visibility of performance metrics.

The company has successfully supported many business transformations over a number of years, moving clients away from processes based on ‘discrete transactions’ and error-prone manual tasks to fully-managed and digitised business models.

CRITICAL Software has extensive experience in complex systems integration and digital transformation across a range of industries, including finance, telecoms, healthcare and energy, as well as experience of critical systems in the defence, maritime, aerospace and transport sectors.


Customer Testimonials

"CRITICAL Software has exceeded my expectations in terms of technical competence, the team’s dedication to the task at hand and the professionalism demonstrated across various roles. I would have no hesitation in using them again." Paul Brinson, Leonardo

"CRITICAL Software has been extremely flexible, professional and shown expert knowledge when requested to deliver products and services. Over the last two years working with DCC, they have delivered everything asked of them, sometimes at really short notice." Steve Thun, DCC

"The contribution made to our business objectives has been positive, enlightening and informative." Steve Baker, MBE Systems


Contact information

Alberto Jorge Ferreira, Business Development Director
+351 910 217 058


Campus do Lumiar, Edifício M8, Estrada do Paço do Lumiar, 1649-038 Lisbon, Portugal